Help Available Locally

Advocacy Shetland logoAdvocacy Shetland

The independent advocacy service helps enable people to gain access to information, explore and understand their options, and make their views and wishes known. You can find out more on the Advocacy website, or contact 01595 743929

British Red CrossBritish Red Cross

To borrow a wheelchair please contact Nicola Stove 01595 695490

Citizens Advice Bureau logoCitizens Advice Bureau

The Shetland Islands Citizens Advice Bureau can provide information to carers in Shetland. The service is free, independent, impartial and confidential. CAB offer advice on many issues that you may encounter as a carer, including legal matters, employment, housing, benefit entitlement and debt.

They can run a check to see if you are claiming all the benefits you and the person you care for are entlitled to, support you if your benefit is being reviewed or stopped and help with representation at social security appeal tribunals; give advice on housing issues, fees for accessing respite or residential care, and avise what to do if you need to arrange Power of Attorney, a Guardianship Order, Intervention Order or the Access to Funds Scheme.

They also offer a regular programme of outreach: see outreach in rural health centres    

To find out more about CAB services please call 01595 694696 or visit their website    cab facebook link

Clan in the Community, Shetland

CLAN provides local cancer support services for anyone living with cancer, for their family members, carers and close friends.

Please contact the CLAN Support Facilitator on 01595 720320 or

Disability Shetland logoDisability Shetland

Disability Shetland offers recreational and social activities and clubs for people with disabilities. 

For more information please phone Stephanie Bain 01595 743922 or visit their website 

Adult Services (Clubs / Activities for disabled adults)  

Children’s Services(Clubs / Activities for disabled children / young adults) 

The Independent Living Centre

The Independent Living Centre (ILC) is a purpose built facility that provides a unique showroom environment for members of the public to view and try a wide range of disability products. It also houses the Community Equipment Store and offices for health and care staff. Other services based at the Independent Living Centre include Community Occupational Therapy (OT), Speech and Language Therapy and Support at Home (Central Area)

Their leaflet can be viewed at  

01595 744319  A video about the ILC can be viewed at the bottom of this page.

RVS logoRoyal Voluntary Service

The Royal Voluntary Service provides a range of services to older people within the community, including transport (e.g. to doctor/hospital appointments, collecting pension, shopping), companionship, and social and lunch clubs.

To find out more about what is available please contact Helen Budgeon on 01595 743914

Self Directed Support 

This leaflet provides more information about Self Directed Support. 

Here are some examples of how Self-Directed Support can work.

Craig's SDS Story - Option 2 - Dignity and Choice    A Video of Craig's story is also available here

Edith's SDS Story - Option 3 - Outcomes 

Kevin's SDS Story - Option 3 - Dignity and Choice 

Maggie's SDS Story - Option 2 - Collabaration 

Shetland Befriending SchemeShetland Befriending Scheme

The Shetland Befriending Scheme offers a one to one support service to young people and young adults aged between 7 and 18 and to adults aged 16+ years of age. Volunteers support individuals who can benefit from some additional input. 

To get further information contact 01595 745898

Shetland Care Attendant SchemeShetland Care Attendant Scheme (formerly Crossroads)

Shetland Care Attendant Scheme (SCAS) is an independent charitable organisation offering help to carers in Shetland by providing respite from caring. Every scheme provides practical support where and when it is most needed - usually in the home. Crossroads also runs a scheme offering visits to older people who live on their own and are considered to be at risk. So for example, a trained Care Attendant can sit with the person that you care for, enabling you, the carer, to have some quality time to call your own.

For further information please contact 01595 743932 or

Shetland Carer Support Groups

Come and talk about your caring issues and share your knowledge, experiences and feelings with other carers. 

For further information please contact Karen Hanany, Support Worker at Voluntary Action Shetland on 01595 743923, or continue reading below to find out about more schemes and support that is available.

Shetland's Community Health and Care Partnership

Community Care Services are available to people with:

Dementia, physical disabilities, mental health problems, sensory impairments, learning difficulties, HIV/AIDS, elders, children with disabilities or a disabling illness, people who are terminally ill

Services available to carers from Shetland's Community Health and Care Partnership include:

Assessments of carers’ needs, support and advice for individuals, carers & families, information and advice, respite care (short breaks), day care, home care, training (stress management, benefits advice, etc), aids and adaptations, specialist support for young carers, health visitor services, pharmacy service

Contact Information:

Shetland Community Health Care Partnership: 01595 743066 
Emergency help  01595 695611 is available outside office hours (evenings, weekends and holidays) 

Young Carers Assessment

An interactive resource for a Young Carers Assessment is available from the Social Work Department.

For more information, please contact Rhonda Simpson on 01595 744476, where you can also obtain a copy of the See if I Care? DVD.